Contact Us

If you have a question relating to the CIBC FirstCaribbean Rewards web site, please send us an Email using the form below.

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Or you can call us

You can contact our Customer Service team toll free at 866-743-2257 or:
At the numbers below:
Bahamas: 242-393-4141 / 242-300-2244
Toll-free from Curaçao & St. Maarten: 0-801-0244
Toll-free from all other countries: 877-888-2422
Direct from Barbados: 246-431-5490
Direct from Aruba: 297-582-0017
Direct from Jamaica: 876-922-5331 / 876-967-1734
Or collect from all other countries: 246-431-5490.

If you are experiencing problems with your CIBC FirstCaribbean Credit Card, please call the number on the back of your card or Email creditcardhelp@cibcfcib.com