Privacy Policy

In addition to reviewing this Privacy Policy, please read our Terms of Use. Your use of the CIBC FirstCaribbean Rewards website constitutes agreement to its terms and conditions. The CIBC FirstCaribbean Rewards website is produced by Affinity Solutions. This policy does not cover information collected on linked sites from the CIBC FirstCaribbean Rewards website.

This Privacy Policy may be modified from time to time; the date of the most recent revisions will appear on this page, so check back often. Continued access of the CIBC FirstCaribbean Rewards website by you will constitute your acceptance of any changes or revisions to the Privacy Policy.

It is our goal to bring you information that is tailored to your individual needs and, at the same time, protect your privacy. The following is a summary of the various ways we treat the information you provide us while using our site.

1. The CIBC FirstCaribbean Rewards Website Collects Personally Identifying Information:

This information is collected with your specific knowledge and consent. For instance, when you make a purchase, subscribe to our email newsletter, or register for any portion of our services, you are often asked to provide information, such as your email address, name, or phone number. Optional information such as your age or gender may also be requested.

2. How We Use the Information You Provide Through the CIBC FirstCaribbean Rewards Website:

The CIBC FirstCaribbean Rewards website uses this information to provide you with the services you have requested. If you redeem rewards through our website, we will use your email address to send you a confirmation notice and your mailing address to send you the items. We may also use the information to communicate with you about new features, products, or services, or to improve the services that we offer by tailoring them to your needs.

The CIBC FirstCaribbean Rewards website does not sell or share our users' email addresses under any circumstances. If you do not wish to receive communications from us, simply follow the unsubscribe instructions contained within any email you receive from us. If you have registered on any part of the CIBC FirstCaribbean Rewards website, you may also change or update your member preferences or information within any section of the site where you have signed up, registered, or created any type of account.

If you choose to purchase items through features on our site, we may forward your information to third parties for services, such as Credit Card processing and order fulfillment. There may also be occasions when we are legally required to provide access to our databases in order to cooperate with police investigations or other legal proceedings. In those instances, the information is provided only for that purpose.

3. Cookies:

Cookies are small text files placed on your computer by a website. We may, like other companies, use cookies to provide you with tailored information. We may use cookies to control the display of ads, to track usage patterns on the site, to deliver editorial content, or to record registration and personal information. Our cookies may contain personally identifiable information, and such cookies will not be shared with any third party.

If you do not want cookies, your web browser likely includes an option that allows you to not accept them. However, if you set your browser to refuse cookies, some portions of the CIBC FirstCaribbean Rewards website may not function properly.

While your individual information is protected as outlined above, we reserve the right to use aggregated, anonymous data about our users as a group for business purposes, such as analyzing usage trends and seeking compatible partners.

4. IP Address:

Your Internet Protocol ("IP") address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your university. We may use your IP address to help diagnose problems with our servers, gather broad demographic information, and administer our website.